Gaming Technical Support


Utrecht, The Netherlands

Full-time, 32 to 40 hours per week; Office hours (CEST)

Hey there, my name's Jae! I'm a recruiter here at 5CA.
Suited, booted, and ready to assist you guys in your hiring process!
My personal policy? Straight-forward and 100% transparent.
If you guys have questions about the job, I'll usually have the answer. I like tailoring and watches. And puns, I like puns. Ready for our little chat? I look forward to meeting you!

What is this position about?
Note: this position is to be performed by gamers. 

W A S D are more than just letters in the alphabet for you, 59 FPS is not good enough, you know what the abbreviations MMORPG and DLC stand for, and you prefer to use the word LAG as little as possible. Oh, and you’re the first person your parents call when their computer breaks down again and you actually like helping people with these kinds of problems.

Did you read this with a smile on your face and thought “This is me”? Then working at 5CA is something you should consider!

Simply put, 5CA offers Customer Support in the Tech and Gaming market. We provide international support for several key players in the market, who outsource (part of) their business to us. We have offices in Buenos Aires (ARG), Utrecht (NL), and Los Angeles (US) as well as colleagues working from home all over the globe.

For one of our biggest clients in the gaming industry we are looking for a Customer Service representative in The Netherlands who is fluent in both English and German that will bring his or her technical knowledge and skills to the test for one of our projects that is specialized in hardware for the gaming market.

Of course, you will get a kick-ass training before you actually start working. You will have a Project Lead helping you out with your work and a Team Coach making sure you’re comfortable at all times in your position.

Do you want to join our team? We will help you relocate to The Netherlands!

Can you guess which client you’ll be supporting?

Do you have what it takes?
  • You’re a native German-speaker.
  • You have a C1 proficiency in English, both oral and written.
  • You are willing to relocate to The Netherlands.
  • You know your computer games and are up to speed with the latest tech developments.
  • You like to learn, help people and look for the best results at all times.
  • You are available to work in the weekend. This is a hard requirement.

Our offer


Our salary range varies depending on your experience and skills. Our Human Resources Lead will be able to specify the salary during the first interview.

International Environment

Over 40 nationalities working together in a professional and multicultural workspace.

Relocation package

We will help you to relocate to The Netherlands (temporarily or even permanently!).

Sweet Tools

Top-notch training and communication tools (you’ll love it if you are addicted to GIFs)

What about after work?


Awesome company events with great colleagues and Coco, the office dog

Bi-monthly Gaming Tournaments: Compete for glory and bragging-rights

5CA Open Talks: Open knowledge sharing sessions

Digital Nomad or Home Settled?

Discover what kind of 5CA remote employee you are.



Global Customer Support provider since 1998. Offices in the USA, the Netherlands, and Argentina. Remote employees in more than 30 countries.

U.S. office: 200 Spectrum Center Dr. Suite 300. Irvine, CA 92618

The Netherlands office: Catharijnesingel, 30E, 3511GB Utrecht

Argentina office: General Peron 949 – 6th Floor, C1038AAS Buenos Aires

Hong Kong office: No, 489 Hennessy Road, Hong Kong

© 2019 5CA