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Open application

Remote position

What is this position about?

This is an open position for candidates who wish to work remotely only. Working remotely is not allowed in the Netherlands nor in Argentina.

At 5CA we are always looking for talented Customer Advisors, and we don’t want to miss the chance of missing a motivated candidate. For this reason, you can apply here if you speak any language other than the ones available in the job openings.

By sending us an open solicitude (so by applying here), your CV will be stored in our database and we will contact you if there is any job opening that matches your profile. For example: if you speak Italian and English, we will be contacting you once our clients ask us for IT/EN Customer Advisors.

 

These are the tasks performed by Customer Advisors:

  • Providing Customer Support to customers by telephone, e-mail and/or web chat, providing a satisfactory solution to the customer’s inquiry.
  • Working together with team coaches and trainers to constantly keep your knowledge up-to-date.
  • Making sure that the customer is satisfied with the whole customer service experience.

Requirements

Must-haves

  • Multilingual skills – speaking at least 1 language and English fluently  (a minimum of a C1 level is required). All candidates will be tested on their language skills.
  • Knowledge or interest in Technology and Gaming: being open to working with new technologies and products.
  • If you want to work from home: you have a dedicated quiet work space that is located within your own residence.
  • If you want to work from home: you have your own computer with at least 8 GB RAM memory and an i5 processor or similar/ better, max. 3 years old (with windows 7 or higher- 64bit, a good working USB headset and a fast, reliable internet connection (Upload min. 512 KB, Download min. 1 MB internationally).
  • You are available for a long-term position and able to work with a fixed schedule.
  • Flexibility as well as strong communication, multitasking, and problem-solving skills.

Preferred

  • Experience with computers and technology products.
  • Experience in a Customer Service environment or an international business setting.

Our offer

Money in the bank

Our HR team will provide all details about salaries during the interview. It will depend on your experience and geography.

International environment

Over 40 nationalities working together in a professional and multicultural workspace.

Do your thing

World traveler? Looking for a temporary cash-flow? We are home to clever people who are working to find a spot in this world.

Remote-based benefits

Work anywhere and save time and money that you would otherwise spend commuting.

Sweet tools

Top-notch training and communication tools (you’ll love it if you are addicted to GIFs)

Digital Nomad or Home Settled?

Discover what kind of 5CA remote employee you are.

 

5CA

Global Customer Support provider since 1998. Offices in the USA, the Netherlands, and Argentina. Remote employees in more than 30 countries.

U.S. office: 110 E Wilshire Ave #101 CA 92832 Fullerton

the Netherlands office: Catharijnesingel, 30E, 3511GB Utrecht

Argentina office: General Peron 949 – 6th Floor, C1038AAS Buenos Aires

Hong Kong office: No, 489 Hennessy Road, Hong Kong

© 2018 5CA

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