About 5CA

A little bit of history
Humans Supporting Humans
Understanding people

5CA was founded in 1998 by its current CEO, Otto van Haaren, with the mission to provide customers around the globe with outstanding customer support; using their preferred channel, at their most convenient time, in their own language.

Heavily focused on people, processes, and technology, 5CA is a company with offices located in Utrecht, The Netherlands, Los Angeles, USA, and Buenos Aires, Argentina. Besides our offices we have a large remote workforce in countries all over the world, ensuring that we can service our clients based on their specific requirements.

You can learn all about what we offer our clients on our official website.

Welcome to our Community

This nifty little handbook will help you to understand who we are, what we do, and how we do it. It’s a signpost for what we believe in, and we hope that after reading it, you will not only understand our vision, but be excited to participate in driving it forward. We’ll be introducing you to our history, sharing our common values, and outlining some of the elements of our culture which set us apart from the rest of the pack and make our organization a dynamic and rewarding place to work.

Find us

Utrecht, the Netherlands

Stationsstraat 154, Radboudhof, 3511EK, Utrecht, The Netherlands

Los Angeles, USA

200 Spectrum Center Dr. Suite 300. Irvine, CA 92618, USA


Global Customer Support provider since 1998. Offices in the Netherlands and United States and remote jobs in more than 30 countries.


U.S. office: 200 Spectrum Center Dr. Suite 300. Irvine, CA 92618

The Netherlands office: Stationsstraat 154, Radboudhof, 3511 EK Utrecht

© 2020 5CA